Working with other services and organisations

Video 77 of 100

1 min 30 sec

English

English

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Working with Other Services and Organisations in Incidents

Importance of Collaboration

Understanding collaboration with emergency services, corporate entities, and other organisations:

Key Partners: Emergency services, fire, police, and corporate entities are common collaborators in incidents.
Effective Communication: Maintaining composure and using clear, understandable language is crucial.

Clear Communication Tips

Ensuring clarity and avoiding misunderstandings:

Avoid Jargon: Use plain English instead of acronyms and technical terms.
Understanding Local Terms: Different organisations may have specific terminology; clarify if unsure.
Enhanced Situation Awareness: Misunderstandings can lead to flawed situational awareness; seek clarification immediately.

During briefings or meetings, if any language is unclear, it is essential to stop and seek clarification to maintain accurate understanding of the situation.

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