Supporting families

Video 36 of 100

3 min 18 sec

English

English

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Managing Family Members in Major Incidents

Considerations for Family Members in Stadium Incidents

Addressing challenges when family members are involved in a major incident:

Diverse Needs: Handling situations where some family members may be injured while others are unharmed.
Emotional Impact: Understanding the emotional attachment of family members to the incident.
Logistical Challenges: Managing the desire of family members to reunite with loved ones amidst the incident response.

Strategies for Managing Family Members

Effective strategies to support and manage family members:

Assigning Family Liaison Officers: Designating personnel to provide support and keep family members informed.
Providing Dedicated Areas: Establishing safe spaces for family members to gather and receive updates.
Ensuring Communication: Keeping family members informed about the situation and treatment of their loved ones.

Handling Family Groups with Varying Injury Levels

Challenges and adaptations when dealing with different injury severities within a family:

Triage and Treatment: Adapting triage protocols to accommodate keeping family members together despite varying medical needs.
Reuniting Family Units: Recognizing the importance of keeping family units intact for emotional and practical reasons.
Mental Well-being: Minimizing psychological distress by ensuring family members stay together during treatment and recovery.

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